January 2012
December 2011
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Clive Thompson on the Instagram Effect →
whitneymcn:
austinkleon:
As I used the app more and more, something surprising happened: I became increasingly observant of the world around me. Walking to the subway the other day, I spotted a backhoe parked on a corner and got curious—what could I do with that? Presto: Hefe helped me turn it into the dirty claw of a weary dragon. Later that day, a filtered snap of my living-room floor...
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Why You Should Stop Worrying And Start Using... →
A punctuation purist would claim that emoticons are debased ways to signal tone and voice, something a good writer should be able to indicate with words. But the contrary is true: The history of punctuation is precisely the history of using symbols to denote tone and voice. Seen in this way, emoticons are simply the latest comma or quotation mark. And despite the oft-repeated story that...
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“Someday all of our technology will learn to emotionally manipulate us. Your...”
– Scott Adams (via alysonsmediadiet:notational)
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frischmilch replied to your photo
but “BRRR” IS?!?!
I’m pretty sure I’ve seen “fatbag” more often than “brrr” in print and I know I’ve heard in more frequently in conversation!
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Snapfish for international orders: there is no...
Shawn: hi, I have just learned that two international orders I made recently have not been received and I am hoping to find out more about the shipment for these order numbers: __ __
Mahesh: I will check your account details. Kindly hold on for a moment.
Shawn: thank you
Mahesh: I’m sorry to hear that your orders hasn’t arrived. They did ship in a timely fashion on Nov 24, 2011. Since it hasn’t arrived yet, your order is probably delayed in the mail. In the future, you may want to order from a different Snapfish country. To select a different Snapfish country scroll to the bottom of the main www.snapfish.com page and you will see a list of all the Snapfish country options
Shawn: is there tracking info available?
Mahesh: We do not provide tracking for International shipping order. Please confirm the following shipping address is correct so that I can resend your order: ___
Shawn: that option was not something your site made clearly available. I would have certainly ordered from another site if snapfish messaging was clear that this was an option.
Mahesh: I'm sorry for any trouble
Shawn: Yes, that is the correct address
Mahesh: Please let me know if you have US address so that I can resend the order for expedite shipping
Shawn: well it's Christmas and I paid for the order. I do not want the order in the US. That's why I ordered a gift online. I saw no option for ordering from what you call "a different snapfish country" and in fact, when I looked into placing an international order, I started a chat here like this and was never presented with the option. At this point, I just want a refund.
Mahesh: International shipping time varies according to the country
Shawn: but you're telling me the order was processed a day or so after I placed it which was a full month ago tomorrow
Mahesh: Per your request I have just issued full refunds on your order. It was a pleasure assisting you. Is there anything else I can help with today?
Shawn: I'll look for that. Thank you. The site should be more clear about international shipping and certainly, the chat agent should have suggested what you immediately did.
Mahesh: I will send you a link to a page that contains that information. http://support.snapfish.com/app/answers/detail/a_id/577
Shawn: I had a very long chat before placing that order with quite a few questions about the product and about international shipping. From what you suggested about ordering from another snapfish country, it sounds like my family would have received the gifts had I known of this... Here's is all I see on your link: You can ship your orders to friends and family outside of the United States. In addition, while we accept international credit cards and we can ship other orders internationally, we do not develop film-roll orders for users who live outside of the United States. International orders are sent via USPS Air-mail letter post. Estimated shipping times by the USPS are 4-7 business days for shipments to Canada. Shipments to other countries vary widely depending on country. Again, the messaging is not presented... something like that should stop the person ordering with a strong alert that gives options for ordering/shipping internationally
Mahesh: Yes please see this : Shipments to other countries vary widely depending on country
Shawn: I don't doubt the messaging exists somewhere in your documentation, but I'd expect it not to be something one has to search for or that is ambiguous
Mahesh: Thank you for your suggestion, it will be forwarded to our product development and research group
Shawn: no charge—thanks for your help
Mahesh: Thank you for using Snapfish Live Support. Have a nice night.
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Hopefully, NYT will tell us!
vb reblogged your link: GoDaddy Faces boycott over SOPA support | Ars…
This is a great question. I have 1 domain name. It’s registered with GoDaddy because it was the first one I thought of…
If I’m reading my stats correctly, someone over there may be cooking up an article on this. Maybe they’ll include some clues as to how folks who want to move can easily do so.
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GoDaddy Faces boycott over SOPA support | Ars... →
mudwerks:
Major Internet companies have formed a united front in their opposition to the Protect IP Act and the Stop Online Piracy Act. Well, almost. One exception has been the domain registrar GoDaddy. In a op-ed published in Politico shortly after SOPA was introduced in the House, GoDaddy applauded the bill and called opponents “myopic.”
Now furious Internet users at reddit (owned by Advance...
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Dear Congress, It's No Longer OK To Not Know How... →
I remember fondly the days when we were all tickled pink by our elected officials’ struggle to understand how the internet works. Whether it was George W. Bush referring to “the internets” or Senator Ted Stevens describing said internets as “a series of tubes,” we would sit back and chortle at our well-meaning but horribly uninformed representatives, confident that the right people would...
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WatchHAPPY HOLIDAYS FROM GHOST+COW FILMS (by HOLY COW FILMS)
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